Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and RepurposeOps ("we," "us," or "our") governing your use of our webinar repurposing and content production services.

By placing an order, accessing our services, or submitting content to RepurposeOps, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

These Terms apply to all service packages including one-time repurposing, monthly retainers, team plans, and pilot offers.

2. Description of Services

RepurposeOps provides professional webinar repurposing and content production services. Our services include:

• Transformation of webinar recordings into 20+ content assets including blog posts, social media content, email sequences, PDFs, and other marketing materials
• Content optimization based on your brand guidelines and marketing objectives
• Delivery of assets via Google Drive, Notion, Slack, or email
• Standard turnaround time of 3–5 business days per webinar

2.1 Service Packages

• Pilot Offer: $397 for your first webinar repurpose (one revision included)
• One-Time Repurpose: $797 per webinar (one revision included)
• Monthly Retainer: $1,997/month (two revisions included per deliverable package)
• Team Plans: $4,997+/month with custom scope and terms

Specific deliverables, timelines, and scope for each package are detailed in your order confirmation or service agreement.

3. Eligibility

Our services are designed exclusively for business-to-business (B2B) use. By using our services, you represent and warrant that:

• You are at least 18 years of age
• You are authorized to enter into binding contracts on behalf of your organization
• You are using our services for legitimate business purposes
• All information provided to us is accurate and complete

We reserve the right to refuse service to any individual or organization at our sole discretion.

4. Orders and Payment Terms

4.1 Order Process

Orders are confirmed upon receipt of payment. We begin work only after payment has been successfully processed through Stripe, our payment processor.

4.2 Payment Terms

• One-Time Services: Payment in full is required before work begins
• Pilot Offer: $397 due upfront
• Monthly Retainers: Billed monthly in advance. First payment due upon signup, subsequent payments on the same day each month
• Team Plans: Custom payment terms as specified in your service agreement

4.3 Additional Services

New deliverables or services outside your selected package will be quoted separately and require additional payment before work begins.

4.4 Failed Payments

For retainer clients, if payment fails, we will attempt to process payment up to three times. If payment cannot be processed, your service will be suspended until payment is received. We reserve the right to terminate services for non-payment.

5. Refund Policy

5.1 Pilot Offer

The $397 pilot offer is refundable only if you are unsatisfied with the final deliverables after the included revision has been completed. Refund requests must be submitted within 7 days of final delivery.

5.2 One-Time Services

Once production has started on your webinar repurpose, no refunds will be issued. Production begins when we receive your webinar content and brand guidelines. If you cancel before production starts, a full refund will be provided minus any Stripe processing fees.

5.3 Monthly Retainers

Monthly retainer payments are non-refundable. You may cancel your retainer at any time, but you will not receive a refund for the current billing period. Services will continue until the end of the paid period.

5.4 Exceptional Circumstances

We may, at our sole discretion, offer partial refunds or credits in exceptional circumstances where we have failed to deliver services as agreed.

6. Revisions Policy

We are committed to delivering high-quality content that meets your expectations.

6.1 Included Revisions

• Pilot and One-Time Services: One round of revisions included
• Monthly Retainers: Two rounds of revisions included per deliverable package

6.2 Revision Scope

Revisions include adjustments to tone, style, formatting, and content refinements within the original scope. Revisions do not include:

• Complete rewrites or changes to project scope
• New deliverables not included in the original package
• Changes based on new brand guidelines provided after initial delivery
• Revisions requested more than 14 days after delivery

6.3 Additional Revisions

Additional revisions beyond those included in your package will be quoted separately and billed at our standard hourly rate.

7. Intellectual Property

7.1 Client Ownership of Final Deliverables

Upon full payment and final approval, you own all rights to the completed content deliverables. You may use, modify, and distribute the content as you see fit for your business purposes.

7.2 RepurposeOps Portfolio Rights

Unless you have signed a Non-Disclosure Agreement (NDA) with us, we retain the right to:

• Showcase anonymized or attributed examples of our work in our portfolio, marketing materials, and case studies
• Reference your company name as a client (without disclosing confidential details)
• Display samples of deliverables for promotional purposes

If you require confidentiality, an NDA is available upon request and must be executed before work begins.

7.3 Client-Provided Materials

You retain all rights to webinar recordings, brand materials, and other content you provide to us. By submitting materials, you grant us a limited license to use them solely for the purpose of delivering services to you.

7.4 Third-Party Content

If deliverables include third-party content (stock images, licensed materials, etc.), you are responsible for obtaining appropriate licenses for commercial use unless otherwise agreed in writing.

8. Customer Responsibilities

To ensure successful service delivery, you agree to:

8.1 Content Rights and Ownership

• You own or have obtained all necessary rights, licenses, and permissions for the webinar content you provide
• Your content does not infringe on any third-party intellectual property rights
• You have the authority to authorize us to create derivative works from your content

8.2 Prohibited Content

You agree not to submit content that:

• Is illegal, fraudulent, or promotes illegal activities
• Contains hate speech, harassment, or discriminatory material
• Violates any applicable laws or regulations
• Infringes on third-party rights
• Contains malware, viruses, or harmful code

8.3 Timely Cooperation

• Provide complete webinar recordings and brand guidelines in a timely manner
• Respond to clarification requests within 48 hours to avoid project delays
• Review deliverables and provide revision feedback within 14 days
• Maintain accurate contact information and payment methods

8.4 Indemnification

You agree to indemnify and hold RepurposeOps harmless from any claims, damages, or expenses arising from your breach of these responsibilities, including content rights violations.

9. Confidentiality

We take your confidential information seriously and implement reasonable measures to protect it.

9.1 Standard Confidentiality

We will not disclose your proprietary business information, webinar content, or strategic materials to third parties except as necessary to deliver services (e.g., cloud storage providers, processing tools).

9.2 Non-Disclosure Agreements

For enhanced confidentiality protection, we offer mutual Non-Disclosure Agreements (NDAs) upon request. NDAs must be executed before work begins and will govern the confidentiality terms for your project.

9.3 Exceptions

Confidentiality obligations do not apply to information that: (a) is publicly available, (b) was known to us before disclosure, (c) is independently developed by us, or (d) must be disclosed by law.

10. Limitation of Liability

To the maximum extent permitted by law:

10.1 Liability Cap

Our total liability for any claims arising from or related to our services shall not exceed the amount you paid us in the 12 months preceding the claim, or $1,000, whichever is greater.

10.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Lost profits, revenue, or business opportunities
• Loss of data or content
• Cost of substitute services
• Business interruption
• Reputational harm

10.3 Services Provided "As Is"

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. No Guarantees

While we strive to deliver high-quality content that supports your marketing objectives, we make no guarantees regarding:

• Business Results: We do not guarantee specific outcomes such as increased traffic, leads, revenue, or conversions
• SEO Performance: We do not guarantee search engine rankings, organic traffic growth, or SEO results
• Social Media Engagement: We do not guarantee likes, shares, comments, or follower growth
• Marketing ROI: Results depend on numerous factors outside our control, including your distribution strategy, market conditions, and audience

Our responsibility is to deliver professionally crafted content assets according to your specifications. How you use and distribute that content, and the results you achieve, are your responsibility.

12. Termination

12.1 Termination by Client

For monthly retainers, you may cancel at any time by providing written notice to contact@repurposeops.com. Cancellation will take effect at the end of your current billing period. No refunds will be provided for the current period.

12.2 Termination by RepurposeOps

We reserve the right to terminate services immediately if:

• You breach these Terms
• Payment fails and cannot be resolved within 7 days
• You provide prohibited or illegal content
• You engage in abusive or harassing behavior toward our team
• Continuing the relationship is not commercially viable

12.3 Effect of Termination

Upon termination, you will receive any completed deliverables for which you have paid. Work in progress will not be delivered unless mutually agreed. All outstanding payments become immediately due.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or our services shall be resolved in the courts of Sweden. You consent to the exclusive jurisdiction and venue of such courts.

For international clients, we encourage good-faith negotiation to resolve disputes before pursuing legal action.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including:

• Natural disasters, pandemics, or public health emergencies
• War, terrorism, civil unrest, or government actions
• Internet or telecommunications failures
• Third-party service outages (cloud providers, payment processors)
• Labor disputes or strikes

In such events, we will make reasonable efforts to resume services as quickly as possible and will communicate with you about expected delays.

15. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify active clients via email at least 14 days before changes take effect
• Post a notice on our website

For retainer clients, continued use of services after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you may cancel your retainer before the effective date.

Changes will not affect orders already in progress unless required by law.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with any order confirmations, service agreements, and NDAs, constitute the entire agreement between you and RepurposeOps regarding our services.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to any successor or affiliate without restriction.

17. Contact Information

If you have questions about these Terms or need to provide legal notices, please contact us:

For service inquiries, support requests, or general questions, please use the same email address. We typically respond within 1-2 business days.