Privacy Policy

1. Introduction

RepurposeOps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our webinar repurposing services.

We are based in Sweden and comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Job title and professional details
• Account credentials and authentication information

2.2 Business Information

To provide our services effectively, we may collect:

• Brand guidelines and style preferences
• Marketing materials and company documentation
• Target audience and content strategy information
• Communication preferences and delivery instructions

2.3 Webinar Content

We process webinar recordings and related content you provide, including:

• Video files (MP4, Zoom recordings, etc.)
• Links to hosted content (YouTube, Vimeo, etc.)
• Transcripts, slides, and supplementary materials
• Audio recordings and presentation materials

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card information on our servers. We may retain:

• Billing address and company details
• Transaction history and invoice records
• Payment method type (last 4 digits of card)

2.5 Analytics and Usage Data

We automatically collect certain information through Google Analytics and similar technologies:

• IP address and geographic location
• Browser type, device information, and operating system
• Pages visited, time spent, and navigation patterns
• Referral sources and campaign data

3. How We Use Information

We use the information we collect for the following purposes:

• Service Delivery: To transform your webinar content into repurposed assets and deliver them via your preferred channels (Google Drive, Notion, email, Slack)
• Account Management: To create and manage your account, process orders, and handle billing
• Communication: To respond to inquiries, provide customer support, and send service-related notifications
• Service Improvement: To analyze usage patterns, improve our services, and develop new features
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Marketing: With your consent, to send promotional materials and updates about our services

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing is necessary to fulfill our service agreement with you
• Legitimate Interests: We have legitimate business interests in improving our services, preventing fraud, and ensuring security
• Legal Obligation: Processing is required to comply with legal and regulatory requirements
• Consent: For marketing communications and certain optional data processing activities, we rely on your explicit consent

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for up to 2 years after account closure for legal and accounting purposes
• Webinar Content: Stored for the duration of service delivery and up to 90 days thereafter, unless you request earlier deletion
• Transaction Records: Maintained for 7 years to comply with tax and financial regulations
• Analytics Data: Aggregated and anonymized data may be retained indefinitely for statistical purposes

You may request deletion of your data at any time by contacting us at contact@repurposeops.com.

6. Data Sharing and Subprocessors

We do not sell your personal information. We share data only with trusted service providers who help us deliver our services:

• Stripe: Payment processing and billing management
• Google Analytics: Website analytics and performance monitoring
• Cloud Storage Providers: Secure storage of webinar content and generated assets
• Delivery Platforms: Google Drive, Notion, Slack, and email services for asset delivery
• AI and Processing Services: Third-party tools for content transformation and generation

All subprocessors are carefully vetted and bound by data protection agreements. We ensure they comply with GDPR and maintain appropriate security measures.

7. International Transfers

While we are based in Sweden (within the European Economic Area), some of our service providers may process data outside the EEA. When we transfer data internationally, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Binding Corporate Rules and other approved transfer mechanisms

We take all reasonable steps to ensure your data receives the same level of protection as within the EEA.

8. Security Measures

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality
• Incident response procedures and breach notification protocols

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.

9. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at contact@repurposeops.com. We will respond to your request within 30 days.

10. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze website usage:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Google Analytics cookies to understand user behavior and improve our services
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality. For more information about Google Analytics and how to opt out, visit Google Analytics Opt-out Browser Add-on.

11. Children's Data

Our services are designed for business users and are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries or to exercise your data protection rights, please use the email address above with the subject line "GDPR Request."